Translation glossary: E-Business Glossary

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an Internet only entity. .coms can be created by traditional brick and mortar entities or by independent entities. Examples: amazon.com, barnesandno

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a bricks and mortar AND Internet entity operating together/in parallel. .corps are usually created by traditional brick and mortar entities as a resp

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Companies that sell other manufacturers\' or retailers\' (sponsoring merchants) products on their Web sites. Users select a product at the affiliate

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Software that acts as an intermediary for a person by performing some activity. Agents can \"learn\" an individual\'s preferences and act in the pers

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Enables buyers within a market to select among various competitors by aggregating information about the market and its suppliers and providing this i

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Application Service Provider (ASP)

ASPs aggregate, facilitate and broker IT services to deliver IT-enabled business solutions across a network via subscription-based pricing.:

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An electronic market, which can exist in both a business-to-business and business-to-consumer context. Sellers offer products or services to buyers t

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Available to Promise (ATP)

The uncommitted portion of a company\'s inventory or planned production. ATP is maintained as a tool for promising orders to buyers.:

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An advertisement that appears on a Web site. The ad format is a \"banner,\" a combination of graphic and textual content entreating the Web site user

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Brick and Mortar

Describes a traditional company with no Web channels as a sales outlet for its products or services.:

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A software program used to locate and display information on an intranet, extranet or the Internet. Browsers are most often used to access Web pages.

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Business Intelligence (BI)

An interactive process of analyzing and exploring structured, domain-specific information (often stored in a data warehouse) to discern trends or pat

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Business Process Re-Engineering (BPR)

Fundamental analysis and radical redesign of business processes and management systems to achieve dramatic change or performance improvement. BPR use

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Business-to-Business Commerce (B2B)

Using electronic interactions to conduct business among enterprises, typically as a result of formal, contractual arrangements. B2B functions include

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Business-to-Consumer Commerce (B2C)

Using electronic interactions to conduct business with consumers. B2C may include formal relationships (e.g., customers with assets under care or wit

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Processes for companies to purchase products. Includes requisitioning, product catalogs, approvals, user identification, purchase order creation, pay

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Click and Mortar

Describes a company with physical outlets as well as an on-line presence for the sale of its products or services.:

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A clickthru occurs when a web site visitor responds to a banner or other advertisement by clicking on the advert. Advertisers pay websites additional

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Collaborative Commerce (C-Commerce)

The collaborative, electronically enabled business interactions among an enterprise\'s internal personnel, business partners and customers throughout

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Commerce Service Provider (CSP)

Service providers that specialize in Web-enabled e-commerce services, as well as those offering specific software or outsourcing support for these se

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A constantly changing group of people collaborating and sharing their ideas over an electronic network (e.g., the Internet). Communities optimize the

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Competitive Intelligence (CI)

Analysis of an enterprise\'s marketplace to understand what is happening, what will happen and what it means to the firm. CI business goals may be of

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Content Provider

A firm whose products are information-based (content), including services to access and manage the content.:

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Small files that are automatically downloaded from a Web server to the computer of someone browsing a Web site. Information stored in cookies can the

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CORBA (Common Object Request Broker Architecture)

It can be tough to get computers and software to talk to each other, particularly if the products use different operating systems and architectures.

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Customer Relationship Management (CRM)

A technology-enabled strategy to convert data-driven decisions into business actions in response to, and in anticipation of, actual customer behavior

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Demand Aggregators

A term used to describe operators who \'collect\' demand from consumers for a particular item. Priceline.com (airline tickets, hotel rooms, etc.) and

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A system that allows a person to pay for goods or services by transmitting a number from one computer to another. Like the serial numbers on real dol

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A digital token downloaded and stored on a PC used by a consumer during Internet shopping. Using the token during a buying process initiates a custom

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A percentage fee paid to the merchant account provider or ISO (independent service organization) for handling an electronic transaction. Most Web mer

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A unique identifier for an Internet site which consists of at least two (but sometimes more) parts separated by periods (e.g., http: //www.info-edge.

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Any Internet- or network- enabled business activity that transforms internal and external relationships to create value and exploit market opportunit

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A Web site that maintains catalogs from multiple suppliers. Buyers enter the site, view many suppliers at once and purchase products or services. E-m

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Intermediaries that develop a B2B e-marketplace of buyers and sellers within an industry, geographic region or affinity group. They enter supply chai

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A Web site that enables buyers to select from many suppliers. E-marketplaces -- which focus on putting the buyer in control -- are buying environment

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Electronic Catalog (E-Catalog)

An aggregation mechanism that presents goods or services for sale and enables users to buy goods or services in electronic marketplaces.:

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Electronic Commerce (E-Commerce, EC)

The use of communication technologies to transmit business information and transact business. Taking an order over the telephone is a simple form of

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Electronic Data Interchange (EDI)

The electronic exchange of trading documents (e.g., invoices and orders) to enable e-commerce. Originally conducted only through value-added networks

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Employee Self-Service (ESS)

Electronic services for employees to access or edit information previously controlled by an internal support staff. Examples are procurement (orderin

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A collaborative, Internet-based network to link an enterprise with its suppliers, customers or other external business partners and to facilitate int

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Frictionless Commerce/Frictionless Economy

According to theory, the Internet is a nearly perfect market because information is instantaneous and buyers can compare the offerings of sellers wor

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A B2B hub focusing on a specific business function or process across industries. Functional hubs focus on MRO purchasing, employee benefits administr

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A Website \'visit\' from a site visitor. Different statistical packages count hits differently, which creates confusion about how many users actually

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A portion of the revenue from a merchant\'s credit card transactions, held in reserve by the merchant account provider to cover possible disputed cha

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An electronic marketplace facilitating e commerce by aggregating buyers and sellers and acting as the transaction intermediary.:

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Hybrid Business

A brick-and-mortar business that has responded to Internet threats by creating a Web front end with links to back-end systems; or a dot.com (virtual

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A banner, pop-up, or other advertisement on a portal, or website. Advertisers pay the website on an impressions per unit time basis. 1000 impressions

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Independent Service Organization (ISO)

A firm or organization that offers to process online credit card transactions, usually in exchange for transaction fees or a percentage of sales. Mer

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Intellectual Assets

Intangible assets including employees\' knowledge; data and information about processes, experts, products, customers and competitors; brand names an

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Interactive Relationship Managers (IRM)

Infomediaries that collect user data based on surfing habits of ISP customers and tailor marketing/promotional programs according to what those custo

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