This site uses cookies. Some of these cookies are essential to the operation of the site, while others help to improve your experience by providing insights into how the site is being used. For more information, please see the ProZ.com privacy policy.
Cookie settings
  1. KudoZ™ Top
  2. Portuguese to English
  3. Business/Commerce (general)

protocolo de atendimento

English translation: protocol number

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
Portuguese term or phrase:protocolo de atendimento
English translation:protocol number
Entered by: Danik 2014

01:17 Sep 3, 2015
Portuguese to English translations [PRO]
Bus/Financial - Business/Commerce (general)
Portuguese term or phrase: protocolo de atendimento
Protocolo de atendimento [em banco]
Ana Luiza Barbieri
attendance protocol number
Explanation:
attendance protocol number
Selected response from:

Danik 2014
Brazil
Grading comment
Selected automatically based on peer agreement.
4 KudoZ points were awarded for this answer



Summary of answers provided
4 +2customer service policy/policies and procedures
Mara R
3 +3attendance protocol number
Danik 2014
4 +1support ticket
Gilmar Fernandes
2 +1protocol number
Adolfo Fulco


Discussion entries: 1





  

Answers


24 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): +2
customer service policy/policies and procedures


Explanation:
personal experience

Mara R
Australia
Local time: 07:31
Native speaker of: Native in PortuguesePortuguese

Peer comments on this answer (and responses from the answerer)
agree  Verginia Ophof
28 mins
agree  Mario Freitas:
3 hrs
Login to enter a peer comment (or grade)

1 hr   confidence: Answerer confidence 3/5Answerer confidence 3/5 peer agreement (net): +3
attendance protocol number


Explanation:
attendance protocol number

Danik 2014
Brazil
Works in field
Native speaker of: Native in GermanGerman, Native in PortuguesePortuguese
PRO pts in category: 9
Grading comment
Selected automatically based on peer agreement.

Peer comments on this answer (and responses from the answerer)
agree  Claudio Mazotti
15 hrs
  -> Obrigada, Claudio!
agree  Loreta Saddi
1 day 11 hrs
  -> Obrigada, Loreta!
agree  ana luiza: O "protocolo de atendimento" é, no Brasil, um número que o prestador de serviço [um banco, por exemplo] atribui a uma chamada de um cliente sobre uma solicitação de serviço ou reclamação. "Atendimento" não seria "attendance", e "protocol" tb não.
5 days
  -> Obrigada, Ana Luiza!
Login to enter a peer comment (or grade)

1 hr   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): +1
support ticket


Explanation:
https://www.google.com/search?q=customer support ticket&biw=...

http://www.reclameaqui.com.br/3603891/ibicard-banco-ibi/cont...

Gilmar Fernandes
United States
Local time: 17:31
Specializes in field
Native speaker of: Native in PortuguesePortuguese, Native in EnglishEnglish
PRO pts in category: 290

Peer comments on this answer (and responses from the answerer)
agree  Rafael Mantovani
4 days
  -> Thanks Rafael :)
Login to enter a peer comment (or grade)

1 hr   confidence: Answerer confidence 2/5Answerer confidence 2/5 peer agreement (net): +1
protocol number


Explanation:
It might very well be, as Mara suggests, *Customer Service Policy/Protocol*, but it might also be a number informed, for example, for a complaint.

Hard to tell without additional context.

Example sentence(s):
  • *...É o número correspondente ao registro do atendimento prestado ao Cliente.*

    https://www.bancotoyota.com.br/ToyotaB2C/ingles/fale_conosco_ouvidoria.jsp
    Reference: http://www.tim.com.br/sp/para-empresas/atendimento/perguntas...
Adolfo Fulco
Argentina
Local time: 18:31
Specializes in field
Native speaker of: Spanish

Peer comments on this answer (and responses from the answerer)
agree  ana luiza: O "protocolo de atendimento" é, no Brasil, um número que o prestador de serviço [um banco, por exemplo] atribui a uma chamada de um cliente sobre uma solicitação de serviço ou reclamação. Seria mais um "record number", não "protocol".
5 days
Login to enter a peer comment (or grade)



Login or register (free and only takes a few minutes) to participate in this question.

You will also have access to many other tools and opportunities designed for those who have language-related jobs (or are passionate about them). Participation is free and the site has a strict confidentiality policy.

Return to KudoZ list

KudoZ™ translation help

The KudoZ network provides a framework for translators and others to assist each other with translations or explanations of terms and short phrases.

See also:
ProZ.com term search
Search millions of term translations
Close search
Term search
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search