dental scripts

German translation: Gesprächsleitfaden für die Zahnarztpraxis

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
English term or phrase:dental scripts
German translation:Gesprächsleitfaden für die Zahnarztpraxis
Entered by: Susan Majaura

22:20 May 23, 2017
English to German translations [PRO]
Marketing - Medical: Dentistry
English term or phrase: dental scripts
How you welcome a patient to your practice can make you stand out from the crowd. Here’s how you can use dental scripts to make your patients feel like no.1!
To stand out in a crowded field, your practice needs to consistently “WOW” patients. Dental scripts have the power to elevate your customer service from ordinary to extraordinary. The patient welcome plays a crucial role in how new and current patients perceive your office.
Dental Scripts: Scripting the Patient Welcome | Dental Care
/dental-scripts-scripting-the-patient-welcome

The first and therefore most important usage of scripting for customer service occurs even before a person has become your “customer,” or patient. When your front desk coordinator answers the phone and hears that the caller wants to discuss coming to your practice, she should get on script immediately. This phone conversation is critical for three reasons. First, a considerable amount of information must be exchanged in just a few minutes. Second, this being the classic “first impression,” you also want the call to start building value and convey energy, enthusiasm and likability. Finally, of course, your front desk needs to appoint the caller. Scripting is how you orchestrate so many different elements smoothly.
Susan Majaura
Germany
Gesprächsleitfaden für die Zahnarztpraxis
Explanation:
Ich würde hier "für die Zahnarztpraxis" verwenden, da ja auch Zahnarzthelfer, Empfangsmitarbeiter etc. mit den Kunden Kontakt haben, meist sogar vor dem Zahnarzt selbst.
Selected response from:

Christina Lang
Austria
Local time: 20:48
Grading comment
Vielen vielen Dank für diesen Begriff. Er hat die Übersetzung wirklich viel viel schöner gemacht!
4 KudoZ points were awarded for this answer



Summary of answers provided
4 +1Gesprächsleitfaden für die Zahnarztpraxis
Christina Lang
4zahnärztliche Gesprächsskripte
Siegfried Armbruster


  

Answers


2 hrs   confidence: Answerer confidence 4/5Answerer confidence 4/5
zahnärztliche Gesprächsskripte


Explanation:
oder "Gesprächsskripte für Zahnärzte/den Zahnarzt"

Tipps für die Arzthelferin: Therapietreue am Telefon
www.aerztezeitung.de/news/article/818504/tipps-arzthelferin...

Am Telefon professionell verhalten - PDF - DocPlayer.org
docplayer.org/8507660-Am-telefon-professionell-verhalten.html
Über das Word -Symbol gelangen Sie zum Gesprächsskript. .... einem Schneeweiss-Zahn-Werbungs-Lächeln - arbeiten Sie lieber ein wenig an Ihrer inneren ...

Siegfried Armbruster
Germany
Local time: 20:48
Specializes in field
Native speaker of: German
PRO pts in category: 34
Login to enter a peer comment (or grade)

8 hrs   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): +1
Gesprächsleitfaden für die Zahnarztpraxis


Explanation:
Ich würde hier "für die Zahnarztpraxis" verwenden, da ja auch Zahnarzthelfer, Empfangsmitarbeiter etc. mit den Kunden Kontakt haben, meist sogar vor dem Zahnarzt selbst.


    Reference: http://www.iww.de/ppz/archiv/patientenkommunikation-der-empf...
    https://www.grutzeck.de/de/crm-fallbeispiele/auf-den-zahn-gefuehlt
Christina Lang
Austria
Local time: 20:48
Native speaker of: German
PRO pts in category: 4
Grading comment
Vielen vielen Dank für diesen Begriff. Er hat die Übersetzung wirklich viel viel schöner gemacht!

Peer comments on this answer (and responses from the answerer)
agree  Ricki Farn
1 hr
Login to enter a peer comment (or grade)



Login or register (free and only takes a few minutes) to participate in this question.

You will also have access to many other tools and opportunities designed for those who have language-related jobs (or are passionate about them). Participation is free and the site has a strict confidentiality policy.

KudoZ™ translation help

The KudoZ network provides a framework for translators and others to assist each other with translations or explanations of terms and short phrases.


See also:
Term search
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search